CRM Implementation and Integration

As competition stiffens, it is undoubtedly important to have an in-depth understanding of your customers and provide them with custom offers that meet their needs. Still wondering how to do that? Contact Hexad Infosoft.

Hexad Infosoft provides you a full set of consulting, customization and integration services for CRM platform.

Hexad Infosoft experts analyze your Customer Relationship Management needs in order to define clear goals to be reached with the new CRM implementation. With the involvement of your management team our consultants define your "as is" process and create the final "to be" schemes which lay the basis for any future development. Hexad's consulting experts have vast experience in CRM implementation for a number of industries and suggest changes keeping in mind, scalability and agility of the solution.

We calculate the budget and development time frames. For larger projects with heavy customization and/or integration requirements, we engage in phased delivery of solution.

While Customer Relationship Management tool are beneficial even as standalone tools, you may gain even more from additional integration of your CRM with existing ECM, ERP and Portal products. Hexad Infosoft offers those integration options.

Hexad Infosoft Customer Relationship Management Services

Hexad Infosoft provides a range of world class solutions to customers wanting to harness the power of CRM. We use powerful tools, but it's our ability to customize the solution to your need that gives your business the competitive edge.

  • Consulting and analysis– Hexad Infosoft analyzes your existing business processes and suggests ways CRM can optimize your business.
  • Implementation, deployment and support – we deploy best of breed CRM solutions rapidly, and offer comprehensive customer support and service, besides providing dedicated full-time resources and AMC.
  • Integration with third-party tools – you can select external components to add additional functionality to your CRM deployment.
  • Custom development – Hexad Infosoft develops and integrates custom tools and web parts to meet your business needs.
  • Project Management –we provide dedicated project management resources to manage your entire CRM implementation.
  • Upgradation and Migration - our upgrade methodology and quality assurance process help you take full advantage of new features and ensure post-migration data integrity.
  • Application Maintenance – our maintenance services ensures application availability and effectiveness.
  • Training – we organize workshops, seminars and other training programmes to prepare your staff in internally managing your CRM solution.

Stay on top of competition with Hexad's Infosoft's CRM tools

Hexad Infosoft's robust Customer Relationship Management tools let you stay on top of the game, gives your employees knowledge and power to make every sale generate higher returns, and gives you valuable insight into your operations and new opportunities.

Our solutions are equipped with many customizable features, have a familiar feel, and are cost competitive. If you want to change the way you manage your customer relations, just contact us, and we will offer you the right solution!